All travelers must pass a comprehensive health screening at least 30 days before departure. This includes cardiovascular fitness tests, psychological evaluation, and screening for conditions that may be affected by reduced gravity or pressure changes. Our medical team will provide personalized guidance based on your results.

Cancellations made more than 90 days before departure receive a full refund minus a 5% processing fee. Cancellations 60-89 days before departure receive a 75% refund. Cancellations 30-59 days before departure receive a 50% refund. Cancellations less than 30 days before departure are non-refundable. Trip insurance is strongly recommended and available at booking.

All specialized equipment including pressure suits, thermal protection, and safety gear is provided and fitted to you before departure. Personal items should be limited to 5kg and include: medications, personal hygiene items, a few changes of comfortable clothes for the vessel, and small personal items like books or tablets. A detailed packing guide will be sent after booking.

Travel time varies based on orbital positions, but typically ranges from 3-5 months each way. During the journey, you'll enjoy comfortable accommodations, entertainment, dining, and educational programs about Venus. The transit time is designed to help you gradually adjust to the different environment.

Age alone is not a determining factor. We've successfully hosted travelers from 21 to 78 years old. The key factors are overall health, fitness level, and ability to meet our medical requirements. Our most popular "Plains" package is specifically designed with accessibility and comfort in mind, making it suitable for travelers of varying physical abilities.

Yes! Our culinary team can accommodate most dietary needs including vegetarian, vegan, gluten-free, kosher, halal, and various food allergies. Please indicate your requirements at the time of booking so we can ensure appropriate provisions are made for your entire journey.